Sportsbook rules September 2022
All Sports
Bet Confirmation
Bets will not be valid if there are insufficient funds in your account.
A bet that you request will only be valid once accepted by Vivaro LTD servers. Each valid bet will receive a unique transaction code/ID. (INSERT PARTNER NAME) shall not be liable for the settlement of any bets, which are not issued with a unique transaction code/ID. If you are unsure about the validity of a bet, please check your account history or contact us.
Should a dispute arise, you and (INSERT PARTNER NAME) agree that the Vivaro LTD transaction log database will be the ultimate authority in such matters.
Settlement of Bets (All Sports)
Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.
In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
For markets that are already determined, in the event of early abandonment, cancellation, suspension, etc. any bets accepted on these markets will stand. For example, if a football match is abandoned and the score is 2-1, bets on over/under 0.5, 1.5, and 2.5 will stand, any other lines are declared void/returned.
Resulting and Pay-out
All bets and wagers are subject to these Betting Rules.
(INSERT PARTNER NAME) reserves the right to suspend a market and/or cancel any bet/wager at any time. When a market is suspended any bets entered will be rejected. (INSERT PARTNER NAME) also reserves the right to cease betting on any markets at any time without notice.
The “Possible Win†or “To Return†calculation available on the website is for information purposes only, and all bets will be calculated using the stake at the oddsaccepted. In multiple bets with a void selection(s) the “Possible Win†or “To Return†figure is reduced in line with this selection being removed only.
Should a customer include a non-runner or void selection in a multiple bet, the bet will be settled on the remaining selections only.
Winnings from resulted bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not to be considered available for use, and (INSERT PARTNER NAME) reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or thereafter when found.
(INSERT PARTNER NAME) reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (1) the integrity of the event has been questioned; (2) the price(s) has been manipulated; or (3) match fixing has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with (INSERT PARTNER NAME) across any of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to (INSERT PARTNER NAME) for any reason, (INSERT PARTNER NAME) have the right to take that into account before making any payments to that customer.
In the case of a series of bets being placed by individuals or a syndicate to manipulate Betting Rules, (INSERT PARTNER NAME) have the right to withhold/stop payment or winnings until such a time as (INSERT PARTNER NAME) are satisfied no Rules have been broken.
For events where there is no official 'off' declared, the declared original start time of the event will be deemed the 'off'. If for any reason a bet is accepted after an event or match has started (other than In-Play/Live betting clearly indicated on the website), bets will stand if the final outcome is not known, and that no participant/team has gained any material advantage from this at the time the bet was placed. If the outcome of an event/market is known (INSERT PARTNER NAME) reserves the right to void and return the bet, win or lose. Disputes over times bets are placed will be settled using the transaction logs on our servers. All times stated on the website and/or referred to by (INSERT PARTNER NAME) staff relate to UK Time unless stated otherwise.
In-Play/Live betting - where we have good reason to suspect that a bet is placed after the outcome of an event/market is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc) (INSERT PARTNER NAME) reserve the right to void (or return) the bet, win or lose.
If for any reason (INSERT PARTNER NAME) are unable to properly validate the outcome of a particular market (e.g. due to loss of information), all bets will be void, unless resulting of bets is already previously determined.
